How CIM Software & Datto Safeguarded PMBL’s IT Infrastructure After Fire

PMBL create custom battery packs and recently suffered a devastating fire. Here’s how we rapidly got them back online.

50

Employees

IT Support

Solution Provided

Situation

PMBL are a leading UK manufacturer of custom designed battery packs, using a wide variety of battery types in various applications. PMBL relies on their IT infrastructure to store, process, and share their data and applications.

In February 2024, PMBL faced a devastating fire that broke out in their main office building. The fire destroyed the entire building including their servers, on-site backups, and network equipment, leaving them with no access to their data and applications.

Fortunately, PMBL have a full IT support service with CIM Software and with partnership with Datto, CIM were able to help them with their disaster recovery.

Solution

CIM Software partner with Datto that specializes in providing backup and disaster recovery solutions for small and medium-sized businesses. Datto backup appliances take snapshots of the data and applications on the servers and store them locally and in the cloud. Datto also enables businesses to restore their data and applications to any device, anywhere, in minutes.

When CIM Software learned about PMBL’s fire, they immediately activated their Datto disaster recovery plan. They used Datto’s Instant Virtualization feature to spin up virtual copies of PMBL’s servers on the Datto cloud allowing PMBL to remote into their data and applications. CIM Software were made aware of the fire around 1:00pm on Sunday 25th February and we had them up and running by 2:30pm the same day. Staff were then ready and able to work first thing Monday morning.

Success

Thanks to Datto and CIM Software, PMBL was able to recover their IT systems and resume their operations within a day of the fire. They were able to access their data and applications from the Datto cloud, with minimal downtime and data loss. Once a replacement server was purchased, CIM Software were easily able to restore the cloud based servers running in the Datto cloud back onto their new server.

CIM Software with Datto proved to be invaluable partners for PMBL when they suffered a fire that threatened their business continuity. Their backup and disaster recovery solution enabled them to restore their IT systems and resume their operations quickly and effectively.

Datto and CIM Software can help businesses of any size and industry to protect their data and applications from any type of disaster and recover them to any device, anywhere, in minutes.

“The CIM Software Support Team were exemplary with the service that they had provided. In business data terms no data was lost whatsoever, the Fileserver in the cloud looked and acted the same as if it was onsite and local. Apart from the obvious disruption in manufacturing with space limitations, PMBL were producing goods and shipping orders within days of the fire itself. PMBL firmly believes their business survival depended heavily on the Cloud Datto Backup. CIM Software supported us fully through these difficult times and assisted with our plans for the future.”
Garry,
 IT Administrator at PMBL Limited
5/5

PMBL Limited, Unit D, Leach Road, Chard, Somerset, TA20 1FA

www.pmbl.co.uk

01460 66366

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