As an end-to-end IT provider, we can also take care of your
hardware and software procurement whilst ensuring you receive expert guidance and maintenance.
The best software, programs and applications are useless unless you have the correct hardware to efficiently run them. That’s why CIM Software doesn’t just provide software, we ensure that you have the correct hardware for the tasks your business needs. We find the hardware you need and ensure it is set up correctly so you can start off on the right foot!
When setting up your new hardware we have flexible options; deliver the hardware directly to you and set up remotely; or set up in house and deliver to you set up and ready to go; finally we can come directly to you and set up your hardware in your office.
At CIM Software, our dedicated IT support team plays a crucial role in ensuring our customers have the correct software tailored to their needs. From initial setup to ongoing updates, we work closely with clients to verify system compatibility, manage licensing, and provide expert guidance every step of the way.
This proactive approach helps prevent issues before they arise, ensuring a seamless experience and maximum value from our software solutions.
Keep focus on what's important and leave us to deal with vendors. Esnuring the latest updates are installed and handling warranties, repairs and more.
Reduce the risk of potential data breaches and hacks, as we ensure all our hardware and software has the latest cyber security tools installed and keep them up to date.
Gain access to expert knowledge from our dedicated IT Support team. ensuring set ups are done correctly and maintained on the latest versions.
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Virtual Desktop is a cloud-based service that allows you to securely access your desktop and applications from anywhere, on any device. With Virtual Desktop, you can work remotely and collaborate with your team members, without having to worry about the security and maintenance of your desktop and applications.
Virtual Desktop is a cloud-based service that can be beneficial for businesses of all sizes and industries, especially those with a remote workforce or those that require access to applications and desktops from multiple locations. Any business that values flexibility, security, and scalability in their remote work and collaboration environment can benefit from Azure Virtual Desktop.
We understand that every business has unique backup requirements, that’s why we offer a range of backup options with different frequencies, including daily, monthly, and yearly backups. Our daily backups provide our clients with the peace of mind of knowing that their critical business data is backed up on a daily basis, ensuring that any data loss is minimized, and recovery times are optimized. Our monthly and yearly backups provide our clients with an additional layer of protection, allowing them to archive their data for longer periods and meet their compliance and regulatory requirements.
Of course! We can install this for you at no extra cost. Please note that you will be responsible for providing your own Microsoft Office licences if not already purchased through ourselves. Software licence would also be needed for any other applications that you wish to install.
As part of your hosting subscription, on request we will schedule the updating of service packs or the major annual upgrade of Sage 50 Accounts and Cim50 Manufacturing. For major annual upgrades this will include a review of 3rd party applications for compatibility, a test upgrade of the data in advance and the live upgrade of Sage 50 and Cim50. New features training and bespoke recompiling will be reviewed and quoted on a case-by-case basis in addition to the monthly cost.
We offer a range of hosting options with flexible commitment periods, including pay-as-you-go, 1-year, and 3-year options. Our pay-as-you-go hosting option allows our clients to pay for the hosting services they need on a monthly basis. For businesses that require a longer-term hosting solution, we offer 1-year and 3-year hosting options. These options provide our clients with the added benefit of cost savings as the longer the commitment period, the better value it becomes.
We believe that providing our clients with reliable and secure hosting services is just the first step. That’s why we also include full support and management for our hosting services. Our customers can rest assured knowing that their hosting service is fully supported by us, with no need for them to worry about managing their own servers or hiring an in-house IT team. We take care of everything, so our clients can focus on their core business activities.
Yes. A large amount of customer would install additional applications such as Sage payroll or HR software. Please discuss this with us before hand to make sure that it is Microsoft Windows compatible.
Yes. The server does have some storage space for you to move other data and make this available via a mapped network drive and more space can be made available if needed.
Get rapid responses with our telephone help-desk, remote assistance and on-site call outs.
Protect your IT infrastructure and company data without slowing your systems down.
Utilise Microsoft’s powerful, secure apps with one cloud-based subscription.
Utilise generative AI to enhance your creativity, productivity, and skills.
Ensure your business has exactly what it needs to run productively and efficiently
