Whilst our office does shut down over Christmas to allow our staff to enjoy a well-deserved break, our emergency support staff will be on hand to support our direct customers with any critical issues. Please note, this will be via email only.
Our Festive Opening Hours 2024
20/12/24 – Office closes 4pm
23/12/24 – Support available from 08.00 – 16.30 (Email only)
24/12/24 – Support available from 08.00 – 12.00 (Email only)
25/12/24 – Office closed
26/12/24 – Office closed
27/12/24 – Emergency support available (Email only)
30/12/24 – Emergency support available (Email only)
31/12/24 – Emergency support available (Email only)
01/01/25 – Office closed
02/01/25 – Normal office hours resume
For any support needed during these periods, please ensure you email the appropriate department.
- For issues with Sage 50, Cim50, Sage 200, Cim200, or Swan, please email: support@cim-software.co.uk
- For IT-related problems, such as RDS connection issues, expired RDS passwords, email, telephone, or any software other than Sage, Cim or Swan, please email: itsupport@cim-software.co.uk
Have a great holiday season and a Happy New Year!
