In this Cim50 & Sage 50 Support Newsletter:
🌟 Employee Spotlight
🏆 Company Achievements
💡 Hints & Tips
🌍 CIM Challenge
🌟 Employee Spotlight
Alison Ward
Position: Support Technician
There must be something in the air! After Charlotte’s beautiful wedding and Rog & Debs marking 20 married years together, I’m thrilled to share that Alison jetted off to Rhodes for a holiday, and came back engaged! It was a complete surprise, and her fiancé clearly has impeccable taste, not just in choosing Alison, but also in picking out a truly stunning ring.
🏆 Company Achievements
Support Calls September 2025
In September, our team successfully handled 441 support calls across all software solutions. Notably, there was a rise in enquiries from users interested in enabling Bank Feeds, a fantastic feature that streamlines financial processes.
If you’d like to learn more about what Bank Feeds offer and how to set them up, you can find further information here.
💡Hints & Tips
Coming Soon: Cim200 v2025 R2
The latest version of Cim200 is bringing several highly requested new features:
Multi-Level Quotation Items – Configure quotation items with multiple sub-assembly levels for greater flexibility.
Sunsetting Item – Automate the phasing out of obsolete products and seamlessly replace them with updated versions.
Schedule Machine/Tool Maintenance – Plan maintenance based on the number of hours worked or the number of processes completed. The Planning system will now provide advanced warnings when maintenance is due.
Plus, there’s additional new functionality included in this release.
You can review everything that’s coming in Cim200 V2025 R2 by clicking here.
🌍 CIM Challenge
Gold Baking and Walking
We kicked off October with a bold challenge: completing 36 holes of golf in a single day. The weather was wild, sunshine, rain, and fierce winds courtesy of Storm Amy. The putting greens were littered with leaves, twigs, and acorns, adding an extra layer of difficulty. By the end of the day, we’d racked up around 65,000 steps, roughly 34 miles! Our team of Stuart, Debs, Tom, and Ethan powered through, with Tom emerging as the day’s champion.
Hot on the heels of golf came the Shine Night Walk in Southampton. Rog and Debs took on the 6-mile walk alongside over 1,400 participants. The city sparkled with energy and community spirit that evening.
Back at the CIM offices, the bake-off made a festive return. Bakers were challenged to whip up Halloween-themed creations, and didn’t they look fantastic?
📞 Contact Us
☎️ 02382 026969
⏰ CIM support desk working hours are:
Monday – Thursday: 08:00 – 16:30
Friday: 08:30 – 16:00
