In this Cim50 & Sage 50 Support Newsletter:
🌟 Employee Spotlight
🏆 Company Achievements
💡 Hints & Tips
🌍 CIM Challenge
🌟 Employee Spotlight
The Whole Team!
We wanted to let you know that our Support Team is making some updates, starting October 1st 2025. Below you’ll find an overview of our team members and what’s new with their roles. We’re excited for these changes and look forward to supporting you!
🏆 Company Achievements
Support Calls June 2025
In June, the team handled 471 support calls across all software. There was an increase in support requests for problems when emailing from Sage.
Note: Sage (200 and 50) does not work with New Outlook; users should keep this setting off and use Classic Outlook to email documents from Sage.
💡Hints & Tips
Correcting Transactions
Mistakes can happen when processing transactions in Sage 50 Accounts, such as invoices, credit notes, payments, receipts, or journals. Sage offers an interactive guide to help you correct these errors.
Correct a transaction
Why can’t I delete or amend a transaction?
Note: Consider bookmarking the links below for quick access.
Case Study – Implementing Cim50
Tempa Pano UK selected Cim50 to support their UK expansion and invest in custom development. A key reason for choosing Cim50 was its traceability feature, which helps them pursue ISO9001 certification.
Read the Full Case Study Here
🌍 CIM Challenge
These boots were made for walking…. We’re signing up for the Shine Night Walk in Southampton this year, a chilled-out six-mile stroll packed with laughter, glowing shirts, and good vibes! It certainly looks to be a fun night out!
The Great CIM Bake Off Concludes
Yesterday, we held our final bake off, challenging participants to bake cookies. Colleagues sampled the entries and voted for a winner and runner-up. Congratulations to Tom, our star baker, and Debs, the runner-up!
Our four winners are Debs (Victoria Sandwich), Steve (Flapjacks), Ethan (Chocolate Brownies), and Tom (Cookies).
📞 Contact Us
☎️ 02382 026969
⏰ CIM support desk working hours are:
Monday – Thursday: 08:00 – 16:30
Friday: 08:30 – 16:00
