Support Newsletter – July 2025 – Sage 200

In this Sage 200 Support Newsletter:

🌟 Employee Spotlight

🏆 Company Achievements

💡 Hints & Tips

🌍 CIM Challenge


🌟 Employee Spotlight

We wanted to let you know that our Support Team is making some updates, starting October 1st 2025. Below you’ll find an overview of our team members and what’s new with their roles. We’re excited for these changes and look forward to supporting you!


🏆 Company Achievements

In June, the team handled across all software. There was an increase in support requests for problems when emailing from Sage.

Note: Sage (200 and 50) does not work with New Outlook; users should keep this setting off and use Classic Outlook to email documents from Sage.


💡Hints & Tips

Are users sometimes staying logged into Sage after hours and making it tricky to run important maintenance or month-end updates? We’ve got a handy SQL maintenance task that can automatically log everyone out of Sage at a time you choose each day. Just a quick note: If your team often works late, this may not be the best fit.

Please reach out to support if you’d like this applied to your system.

Join us as we feature our customer, Verplas, sharing insights on their transition from Sage 200 Manufacturing to Cim200. In this 30-minute webinar, Simon, Business Improvement Manager at Verplas, and Juuso Santti discuss the migration process in detail.

Read The Full Case Study Here


🌍 CIM Challenge

These boots were made for walking…. We’re signing up for the Shine Night Walk in Southampton this year, a chilled-out six-mile stroll packed with laughter, glowing shirts, and good vibes! It certainly looks to be a fun night out!

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Yesterday, we held our final bake off, challenging participants to bake cookies. Colleagues sampled the entries and voted for a winner and runner-up. Congratulations to Tom, our star baker, and Debs, the runner-up!

Our four winners are Debs (Victoria Sandwich), Steve (Flapjacks), Ethan (Chocolate Brownies), and Tom (Cookies).


📞 Contact Us

☎️ 02382 026969

📧 [email protected]

⏰ CIM support desk working hours are:

Monday – Thursday: 08:00 – 16:30

Friday: 08:30 – 16:00

Previous Newsletters

Support Newsletter – January 2026 – Sage 200

Support Newsletter – January 2025 – Cim50 & Sage 50 Accounts

Support Newsletter – December 2025 – Sage 200

Support Newsletter – December 2025 – Cim50 & Sage 50 Accounts

Support Newsletter – November 2025 – Sage 200

Support Newsletter – November 2025 – Cim50 & Sage 50 Accounts