Welcome to the June edition of the CIM Support newsletter
This month we are taking on the mammoth task of walking a marathon in one day. Read all about it in our CIM Challenge section.
Emailing from Sage 200
We have already sent out a mailer having been informed by Sage that there is a problem emailing from Sage following a Windows update, but wanted to communicate it again. You may receive the error message Error with the address: Generic COM Error. Information concerning this error can be found here.
MTD Submissions Module Error
We have received reports from some customers that an error is being received when using the Submission Module to submit their VAT returns. The error message is MTD Submissions Module – The type initialiser for ‘Sage.MTD.Client.CefUtils.CefBrowserHelper’ threw an exception. Information on how to resolve this error message can be found here.
Report of the Month
Purchase Ledger Bank Accounts
This report gives you a list of support bank accounts including Sort Code, IBAN, BIC, etc, formatted for exporting to Excel. Please click here for an example of the report.
If you would like this report added to your Sage200 software please let us know.
CIM Challenge
To push ourselves one step further, and help boost our total miles, we’re going to be taking on a marathon walk in early June. We will be walking from Southampton to Winchester and back in one day, and we’ve estimated that the walk will take over 10 hours…
During May 2023 we walked 959.1 miles and we are now back on target, but only just. We’ve exceeded the expected target of 4613.3 miles by 0.64!

To find out about the charity we are supporting, hear about our group walk and perhaps even donate to a fantastic cause please click on the link below.
CIM Software is fundraising for Alfie’s Wish (justgiving.com)
We hope these guides/articles will be of assistance, however, if you wish to discuss these further, please contact the support team by clicking the button at the bottom of this newsletter.

With Financial Year End fast approaching, did you know that the CIM Support Desk can assist with a back-up of your live data and create a new company (if required) free of charge?
If you would like to take advantage of this, all we ask is that we are given a minimum of two working days’ notice to schedule it in.
Please note this only applies to one data set, multiple data sets would be chargeable and have a longer lead time.