Support Newsletter – March 2026 – Cim50 & Sage 50 Account

Welcome to the Support Newsletter for February

📆Upcoming events

💡Tips & Tricks

🛠️Upgrading

 🏆Company Competition

📞Contact Us

💡Tips & Tricks

Sage 50 – Running Year End

It’s that time of year again when most businesses are preparing to run their Year End. As this process is typically completed only once a year, a refresher can be helpful. This guide walks you through the full Year End process, including: 

  1. Preparing to run your year end
  2. Running the year end
  3. Housekeeping tasks for year end
  4. Common year end queries

If you’d prefer to watch a video of the Year End process, please Click Here

Cim50 – Using the F1 Button

The F1 key on your keyboard opens Cim50’s built‑in help system. It provides context‑sensitive help, meaning it shows information relevant to the exact screen or field you are on.

When you press F1, Cim50 opens the online Help Centre, which includes explanations, common tasks, and more detailed resources!

Cim50 – Inactive Stock Code

If you are trying to make a stock code inactive in Cim50 but receive the message “Cannot make stock code inactive as it’s in use on Sales Orders/Purchase Orders,” the best approach to resolve this is to run the relevant reports in Sage 50 to identify where the item is still being used.

Sales Orders Report:
Go to Reports > Sales Order Details > Sales Orders by Product

Purchase Orders Report:
Go to Reports > Purchase Order Details > Purchase Orders by Product

Apply a filter for the stock item in question, then review the returned orders to identify any that are still active. Once those orders have been closed, the error message will no longer appear, and the stock code can be made inactive successfully.

🛠️ Upgrading

For business continuity and minimal downtime, we always recommend that you call us before upgrading your software.

Like Sage 50, on the Cim50 side, we provide comprehensive instructions for upgrading. Following these instructions should keep your upgrading process straightforward. Please note that any issues arising from an incorrect upgrade process may not be supported and may incur charges. To avoid this, please contact us before upgrading.

We offer a comprehensive peace of mind upgrade service for both Sage 50 Accounts and Cim50. This is a paid service and includes an IT compatibility review, an offline test upgrade of your data & server, and training on new features.

💡Company Competition

It’s that time of year when we are invited to compete in the CIM Fantasy Six Nations. Sam, one of the consultants, is responsible for setting up the league, and he informs us every match week of the players available. 

We have three entrants on the Support Desk, Roger, Debs, and Tom, and our aim is to try to beat Sam, who tends to win most years.

We will let you know who reigns supreme next month, but I think it’s safe to say that France looks like they will win the Six Nations this year.

🖥️ Our IT Services

At CIM Software, we don’t just support your financial and manufacturing systems, we also provide a comprehensive range of IT services to keep your entire business running smoothly and securely.

Our offering includes: cloud hosting, cybersecurity, Microsoft 365 management, hardware and software procurement, and business phone systems, all delivered by a team that understands your operational needs.

By consolidating your IT and Manufacturing Software under one trusted provider, you keep things simple with one trusted number for all your support needs.

Click the button below to explore more:

Previous Newsletters

Support Newsletter – Summer 2026 – Cim200

Support Newsletter – Summer 2026 – Cim50 & Sage 50 Account

Support Newsletter – March 2026 – Sage 200

Support Newsletter – March 2026 – Cim50 & Sage 50 Account

Support Newsletter – Feburary 2026 – Sage 200

Support Newsletter – Feburary 2026 – Cim50 & Sage 50 Accounts